fbpx

Covid Update

17 May 21 : You may book up to 6 people from 3 households to eat inside with alcohol OR you may book for the Beer Garden (alcohol & snacks) for up to 8 people from 6 households.

5 June 21 : Indoor reservations including alcohol with a maximum of 8 people from 3 households and a closing time of 11pm. Outdoor reservations are a maximum of 12 people from 12 households and a closing time of 10pm.  If your outdoor reservation is for more than 9, please call the hotel directly to make your reservation.

Face coverings must be worn inside unless you are seated at your table.

In the meantime Takeaway (collection only) will be available 12-8pm daily and can be ordered here.

Following 26 April re-opening, takeaway will still be available at a more limited level.

UPDATE

In response to the recent development of the COVID-19 pandemic, we continue to follow the latest advice and recommendations from the Scottish Government.

We are continuously monitoring and following the changes in recommendations and guidelines of the local health authorities in Scotland.

As of Monday 14 September 2020, all guests are required to wear a face covering in all areas, apart from when seated at their table or are in their room (if you are a hotel guest).

Gift Vouchers

Any vouchers with an expiry date from 20/3/20 – 20/9/20 will be extended by 6 months.

Restaurant Reservations

Reservations are limited to parties of 6 or less and should be from a maximum of two households.

No balloons or cakes are permissible at this time.

Hotel Reservations

For existing reservations made prior to 1st April 2020, for stays until 30th June 2020 we will offer:
– Free modifications subject to availability and/or any rate differences 
– Free cancellations with the following exception:
    If a deposit has been paid for an existing reservation, we will credit you the full amount to redeem with your next stay at our hotel within one year after your cancellation date. If you are unable to redeem, we will refund you after your credit has expired.

For new reservations made between April 1 and June 30, 2020, for any future arrival date, we will offer

– Free modifications up to 48 hours before the arrival date. Any modifications are subject to availability and/or any rate differences 
– Free cancellations up to 48 hours before arrival date
   This includes reservations on advanced purchase rates described as non-cancel-able
   If a deposit has been paid, the amount will be refunded to the credit card used (or perhaps in the form of vouchers)

Meetings & Events:

For existing and new reservations for groups and/or meetings & events until 5th July 2020 (or the end date of national government-imposed restrictions on gatherings) , we will offer
– Free modifications subject to availability and/or any rate differences 
– Free cancellations if the meeting/event cannot be rebooked to a later date 
   If a deposit has been paid for an existing reservation, we will credit you the full amount (less already incurred costs) for the customer to redeem on their next stay, at the same property within one year after your cancellation date. If you are unable to redeem, we will refund you after your credit has expired. 

Call Us